Curriculum Vitae
Education
- Ph.D in Human-Centered Design and Engineering, University of Washington, 2027 (Expected)
Concentration: Human-Computer Interaction, AI/ML Fairness
Co-Advised by Dr. Daniela K. Rosner and Dr. Katharina Reinecke
- M.S. in Human-Centered Design and Engineering, University of Washington, 2025
Co-Advised by Dr. Daniela K. Rosner and Dr. Katharina Reinecke
- M.S. in Systems Engineering, University of Virginia, 2022
Thesis: βThe SPORT-C Intervention: An Integration of Sports, Case-Based Pedagogy, and Systems Thinking Learningβ Advised by Dr. William Scherer
- B.S. in Mechanical Engineering, Virginia Polytechnic Institute and State University, 2018
Minor: Green Engineering
Honors and Awards
2025β DEI Recognition β ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2025)
2025β AFCEA Ralph W. Shrader Graduate Scholarship
2024β Social Action Term Fellowship in Human-Centered Design & Engineering
2023β Neon Blackboard Term Fellowship in Human-Centered Design & Engineering
2022β University of Washington College of Engineering Deanβs Fellowship
2022β GOMAP Top Off Award, Graduate Student Equity & Excellence (GSEE)
2022β GEM Full Engineering Fellow, The National GEM Consortium and IBM β Ph.D.
2021β Inclusive Excellence Fellow
2021β National Society of Black Engineers Honors APEx Member
2020β GEM Full Engineering Fellow, The National GEM Consortium and Intel β M.S.
2020β Intel Scholar
2013β Virginia Tech Presidential Scholarship Initiative Recipient
Research Experience
Tactile and Tactical Design Lab x Wildlab @ University of Washington
Graduate Research Assistant (September 2022 β Present)
Not Like Us, Hunty: Measuring Perceptions and Behavioral Effects of Minoritized Anthropomorphic Cues in LLMs
- Designed and executed two large-scale user studies (n=985) examining whether LLM sociolect usage affects user reliance and perception among African American English (AAE) and Queer slang speakers.
- Recruited and coordinated 498 AAE speakers and 487 Queer slang speakers across counterbalanced question-answering tasks comparing LLM agents in Standard American English (SAE) vs. self-identified sociolect conditions.
- Found that both AAE and Queer slang speakers relied more on and held more positive perceptions of the SAE agent, while Queer slang speakers uniquely reported greater social presence from the sociolect agent, surfacing meaningful divergence across minoritized communities.
- Demonstrated the need to measure behavioral outcomes rather than assuming personalization leads to improved reliance and safety, challenging a dominant assumption in adaptive AI design.
- Published in Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT β25); 26.8% acceptance rate.
Hopeful Failure: How Collaborative Design Fiction Reimagines AI
- Developed βExquisite Tellings,β a novel participatory storytelling method, and facilitated collaborative design fiction workshops with 10 Black American participants to center marginalized voices in speculative AI futures.
- Synthesized workshop narratives to surface five engagement axes with AI that blend acceptance and resistance, moving beyond binary optimism/pessimism framings dominant in prior HCI and futures research.
- Demonstrated that collective design fiction, balancing individual agency with shared imagination, can generate community-centered visions of AI that reflect the complexity of marginalized communitiesβ lived experiences.
- Introduced a replicable methodological contribution to participatory HCI, expanding the toolkit available for inclusive speculative design research.
- Accepted to ACM Designing Interactive Systems (DIS 2026); 21% acceptance rate.
Should AI Mimic People? Understanding AI-Supported Writing Technology Among Black Users
- Designed and conducted a two-phase qualitative study examining how Black American users experience AI-supported writing technologies, combining 13 semi-structured interviews with a remote-moderated user study of Google Docs and ChatGPT.
- Synthesized findings across participants to document expectations, apprehensions, and perceptions of NLP tools among Black American users, contributing empirical grounding to an underexamined population in HCI research.
- Uncovered a novel concern absent from prior literature: the potential for AI-driven gradual erasure of Black American cultural expression as future generations increasingly depend on AI for information.
- Published in Proceedings of the ACM on Human-Computer Interaction (CSCW 2025); journal-style peer review with an effective selectivity of ~15β20%.
The Sports Analytics Club Program
Mixed-Methods Researcher (February 2021 β May 2022)
Monumental Sports and Entertainment
Data Analyst (January 2021 β March 2021)
Publications
Rosner, D. K., Barakat, H., Basoah, J., Dogan, A. L., and Ghoshal, S. 2026. Data as Landed Property. Leonardo. https://doi.org/10.1162/LEON.a.2732
Basoah, J., Reinecke, K., Rosner, D., and Ogbonnaya-Ogburu, I. F. 2026. Hopeful Failure: How Collaborative Design Fiction Reimagines AI. In Proceedings of the 2026 ACM Designing Interactive Systems Conference (DIS β26). Association for Computing Machinery, New York, NY, USA. https://doi.org/10.1145/3800645.3813092
Basoah, J., Cunningham, J. L., Adams, E., Bose, A., Jain, A., Yadav, K., Yang, Z., Reinecke, K., and Rosner, D. 2025. Should AI Mimic People? Understanding AI-Supported Writing Technology Among Black Users. Proceedings of the ACM on Human-Computer Interaction 9, CSCW3, Article 242 (November 2025), 51 pages. https://doi.org/10.1145/3757423
Cunningham, J. L., Adjagbodiou, A., Basoah, J., Jawara, J., Kadoma, K., and Lewis, A. 2025. Toward Responsible ASR for African American English Speakers: A Scoping Review of Bias and Equity in Speech Technology. Proceedings of the AAAI/ACM Conference on AI, Ethics, and Society 8, 1 (October 2025), 665β678. https://doi.org/10.1609/aies.v8i1.36580
Basoah, J., Chechelnitsky, D., Long, T., Reinecke, K., Zerva, C., Zhou, K., DΓaz, M., and Sap, M. 2025. Not Like Us, Hunty: Measuring Perceptions and Behavioral Effects of Minoritized Anthropomorphic Cues in LLMs. In Proceedings of the 2025 ACM Conference on Fairness, Accountability, and Transparency (FAccT β25). Association for Computing Machinery, New York, NY, USA, 710β745. https://doi.org/10.1145/3715275.3732045
Basoah, J., Scherer, W., Boyd-Sinkler, K., and Bailey, R. In press. The SPORT-C Intervention: An Integration of Sports, Case-Based Pedagogy, and Systems Thinking Learning. In H. R. Arabia (Ed.), Proceedings of the 2026 International Conference on Applied Computing (CAC 2026). Springer Nature. https://doi.org/10.48550/arXiv.2307.11755
Press and Industry Writing
Dwyer, H., Basoah, J., and Wang, J. 2026. When AI Joins the Team: Three Principles for Responsible Agent Design. Microsoft Design. https://microsoft.design/articles/principles-for-responsible-agent-design/
Work experience
Microsoft
Design Researcher, Intern (June 2026 β September 2026)
- Uncovered a previously unrecognized pattern in how users delegate work to AI agents across 3 product lines; revealed critical gaps in control, accountability, and human oversight requirements
- Finding prompted the Cowork and Scout teams to reprioritize human-in-the-loop interactions and informed new thinking on agent-to-person coordination with Microsoftβs future of work researchers
- Shaped the Q2 product roadmap for Cowork and Scout by translating user research into product requirements for human sign-off, ownership, and intervention in higher-stakes AI workflows
- Extended work beyond the immediate product teams by contributing research principles to Microsoftβs organization-wide human-AI collaboration framework, helping establish scalable boundaries for when AI agents should act autonomously versus defer to people
Design Researcher, Intern (June 2025 β September 2025)
- Led foundational research shaping mid- to long-term AI UX strategy for Microsoftβs Agent 365 initiative, focusing on risks and design opportunities around personified, agentic AI and AI-powered digital workers
- Reviewed 30+ academic research papers and public debate on agentic AI; distilled insights into a taxonomy of 14 organizational, group, and individual-level risks
- Mapped 14 risks to existing and emergent design mitigation tactics; produced a scalable risk-to-mitigation framework adopted into BICβs Responsible AI design strategy
- Prioritized 3 critical risks for immediate mitigation; partnered with Agent 365 team to prototype design principle cards deployed to AI UX teams across BIC
- Presented strategic recommendations to BICβs Corporate Vice President, global design organization, and company-wide Aether v-team; shaped responsible deployment of agentic AI across Microsoft 365 and Dynamics ecosystems
- Findings were adopted by Microsoftβs Office of Responsible AI into company-wide policy and governance frameworks for AI agent design, culminating in a co-authored publication on Microsoft Design: When AI Joins the Team: Three Principles for Responsible Agent Design
IBM Corporation
User Experience Researcher, Senior Intern (January 2024 β August 2024)
- Initiated and implemented a company-wide program spanning 6+ client accounts to identify challenges across multiple clients, with a focus on improving user experience and engagement
- Drove a 14% UMUX score improvement within 6 months; developed a strategic mixed-methods plan combining usability testing and design critiques to pinpoint and address key friction areas
- Identified 2 previously unrecognized user segments for IBM z/OSMF through in-depth interviews and usability sessions, expanding the product teamβs understanding of who their primary users actually were
- Translated user segment findings into targeted design priorities, directly shaping UI and product feature development roadmap iterations for z/OSMF
User Experience Researcher, Senior Intern (June 2023 β September 2023)
- Analyzed 20+ customer feedback responses bi-weekly during product beta testing; surfaced key highlights and challenges that aligned product development priorities for an upcoming release
- Distilled 100+ user comments into 5 generative research workshops; sessions surfaced foundational user grievances with product release and shaped product development priorities
- Oversaw 15+ internal interviews examining impact of 2 distinct visual frameworks on client adoption; derived 7 evidence-based insights feeding directly into exploratory customer research aimed at increasing product adoption
User Experience Researcher, Intern (May 2022 β December 2022)
- Ran 2 heuristic evaluations of IBM z/OSMF by assessing primary end-to-end user flows across 2 personas; flagged 20 improvement points within user flows
- Partnered with UX Designer to architect 2 Airtable databases and sponsor user feedback forms; streamlined user experience feedback capture and integration with client feedback processes
- Administered 6 usability tests on sponsor users alongside UX Designer; built affinity map from results and communicated findings to three-in-a-box team
- Deployed an on-platform CSAT survey to 200+ z/OSMF users; generated actionable satisfaction and usability data fed directly into product improvement roadmap
Intel Corporation
Process Engineer (August 2018 β August 2020)
- Modeled and assessed tool trends of over 150 tools to predict and identify potential unscheduled downtime using Statistical Process Control (SPC) system
- Launched a daily report for the SCC toolset tracking and monitoring matching discrepancies across 3 tools, led to biweekly optimization of all toolβs measured layers
- Revamped disposition system for REG valid data failures toolset to maintain seamless data review and communication throughout all 4 shifts and command center
- Chaired project formed to reduce quarterly spending for DPCdc, reduced spending by an average of $6000 per quarter while doubling allocated annual budget
- Managed and investigated equipment failures of 7 tools, diagnosed faulty operation and incorporated learnings into procedures to anticipate future equipment issues
- Shaped DPCdc availability roadmap; tool availability improved from an annual average of 86% to 94% as tool owner
Ford Motor Company
Stamping Coordinator, Intern (May 2016 β August 2016)
- Developed visual aids and single point lessons for new control point process verification system, increasing quality of stamped panels by 25%
- Implemented verification system into assembly line, educated & coached 20 Tool & Die staff in proper procedure
Grants
2026
- University of Washington Human Centered Design & Engineering Doctoral Research Grant β Awarded ~$400
- Designed to support HCDE PhD students who need assistance to carry out research that advances their progress toward their degree.
- University of Washington Human Centered Design & Engineering Diversity, Equity, and Inclusion Grant β Awarded ~$400
- Support grassroots diversity, equity, and inclusion initiatives within the department. Proposals can cover a wide range of community building, group training, and other DEI-related efforts.
2023
- University of Washington Human Centered Design & Engineering Diversity, Equity, and Inclusion Grant β Awarded ~$700
- Support grassroots diversity, equity, and inclusion initiatives within the department. Proposals can cover a wide range of community building, group training, and other DEI-related efforts.
- University of Washington Human Centered Design & Engineering Doctoral Research Grant β Awarded ~$1,400
- Designed to support HCDE PhD students who need assistance to carry out research that advances their progress toward their degree.
Teaching Experience
Graduate Teaching Assistant
CSE 581: Computer Ethics (Winter 2026) - University of Washington
- Facilitated weekly graduate-level seminar discussions on ethics in computing, engaging students across CS, HCDE, and information science in critical analysis of algorithmic fairness, AI accountability, and responsible technology design.
- Mentored 6+ student research teams through a quarter-long independent ethics research project, guiding proposal development, research design, and fairness/justice-oriented analysis culminating in a publishable-style paper (4β6 pages) and poster presentation.
- Provided formative feedback on student work at the intersection of technical systems and social impact, drawing on ongoing scholarship in AI sociolinguistic bias and minoritized user experiences to ground seminar discussions in active scholarship.
HCDE492: Capstone Planning (Winter 2024), HCDE493: Senior Capstone (Spring 2024, Spring 2025) - University of Washington
- Facilitated discussions and group activities during class sessions for over 70 students to enhance learning and engagement
- Served as a mentor for 4 4-person industry-sponsored capstone groups over the course of two quarters, promoting academic integrity, professionalism, and ethical practices
- Conducted review sessions and provided guidance to students on course concepts, assignments, and capstone milestones
SYS3034: System Evaluation (Spring 2021, Spring 2022) - University of Virginia
- Provided academic support and instruction to 60 students in undergraduate level course
- Facilitated classroom discussion sessions and held weekly office hours to provide tutoring, counseling, or assistance to students in need
- Contributed to the development of appropriate teaching materials to ensure content and methods of delivery met learning objectives
SYS6001: Intro to Systems Analysis & Design (Fall 2021) - University of Virginia
- Delivered comprehensive academic support and instruction to a cohort of 30 graduate-level students, ensuring a conducive learning environment and fostering intellectual growth.
- Collaborated with faculty members to facilitate lectures, evaluate student performance, and conduct grading assessments, contributing to the overall success of the instructional team.
Invited Talks and Panels
2026β Panelist - Stealing My Magic: Data, Agency, and the Future of Black Communities in the AI Era (Seattle Black Nerd Festival)
2026β Guest Lecture β Inclusive Design and Engineering (Winter Quarter)
2025β Guest Lecture β Inclusive Design and Engineering (Winter Quarter)
2024β Guest Lecture β Inclusive Design and Engineering (Winter Quarter)
2022β Presenter - The 18th International Conference on Frontiers in Education: Computer Science & Computer Engineering
2021β Panelist - Navigating & Maximizing Professional Conferences
2021β Presenter - Darden Executive MBA Course: Data Analytics and Leadership Judgment in Sports
2020β Panelist - Tapia Conference: Secure Your Bag(s) & Degree(s): Graduate School Edition
Leadership
2022 - Presentβ Design Team Lead - A Vision for Engineering Literacy & Access (AVELA)
2022 β 2023β Professional Development Program Committee Member - National Society of Black Engineers (NSBE)
2021 - 2022β Program Assistant - Men/Women of Color, Honor, and Ambition (M.O.C.H.A/W.O.C.H.A)
2017 - Presentβ Co-Founder β Acquiring Knowledge for Transcendence, Inc. (Non-Profit)
2015 β 2016β Senator β National Society of Black Engineers (Virginia Tech)
Professional & Service Activities
Reviewer Work
2026β ACM Designing Interactive Systems (DIS 2026)
2025 - 2026β ACM Conference on Human Factors in Computing Systems (CHI 2026)
Department Service
2024β PhD Admissions Review Committee, University of Washington Human-Centered Design & Engineering
2023 - Presentβ PhD Student Ambassador, University of Washington Human-Centered Design & Engineering
2023β PhD Admissions Review Committee, University of Washington Human-Centered Design & Engineering
Involvement and Community Engagement
2022 - Presentβ Member/ Outreaching Grad - Graduate Student Equity & Excellence (GSEE) β University of Washington
2022 - Presentβ Member β Black Graduate Student Association (BGSA) β University of Washington
2017 - Presentβ Board of Director, Education Outreach β Acquiring Knowledge for Transcendence, Inc
Conferences
2026β ACM Designing Interactive Systems (DIS 2026)
2025β The 28th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2025)
2025β ACM Conference on Fairness, Accountability, and Transparency (FAccT 2025)
2025β AAAI/ACM Conference on AI, Ethics, and Society (AIES 2025)
2023β ACM Conference on Human Factors in Computing Systems (CHI 2023)
2022β The 18th International Conference on Frontiers in Education: Computer Science & Computer Engineering
2022β GEM Annual Board Meeting and Conference
2022β NSBE National Convention
2021β CMD-IT/ACM Richard Tapia Celebration of Diversity in Computing Conference
2021β NSBE Fall Regional Conference β Region 2
2021β AfroTech Conference
2021β Black is Tech Conference
2021β GEM Annual Board Meeting and Conference
2020β CMD-IT/ACM Richard Tapia Celebration of Diversity in Computing Conference
2013 - 2018β NSBE National Convention and Fall Regional 2 Conference
Skills
- Qualitative Research
- Semi Structured Interviews
- Remote Moderated Usability Testing
- Heuristic Evaluation
- Usability Testing
- Affinity Mapping
- Experimental Design
- Stakeholder Walkthrough
- Survey Design
- Participatory Design / Co-Design Facilitation
- Thematic Analysis
- Quantitative Research
- Linear Regression
- Binary Regression
- Hypothesis Testing
- Chi-Square
- ANOVA
- T-Test
- Correlation
- Power Analysis
- Within-Subjects Experimental Design
- Between-Subjects Experimental Design
- Psychometric Scale Development and Adaptation
- Project Management
- Multi-Phase Study Design and Execution
- Research Timeline and Milestone Management
- Cross-Institutional Research Collaboration
- Grant Writing and Reporting
- Research Budget Management
- Stakeholder Communication and Research Translation
- Analytical Tools
- Minitab
- Tableau
- Power BI
- Qualtrics
- Airtable
- Advanced Microsoft Excel
- Overleaf
- Programming Languages